Please read these terms carefully before using our services
Last updated: 1 May 2026
These Terms of Service ("Terms") govern your access to and use of LexPrime OS and all related software, websites, documentation, and services provided by CloudPrime (Pty) Ltd ("CloudPrime," "we," "us," or "our"). By accessing or using our Services, you agree to be bound by these Terms. If you are using the Services on behalf of a law firm or organisation, you represent that you have the authority to bind that entity to these Terms.
LexPrime OS is a modular legal practice management platform that includes case management, client relationship management, document management, AI-powered drafting, trust accounting, and various practice area modules. The Services are provided on a subscription basis and may include cloud-hosted and self-hosted deployment options depending on your chosen plan.
To use our Services, you must register an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorised use of your account or any other breach of security. We reserve the right to suspend or terminate accounts that violate these Terms.
You agree to use the Services only for lawful purposes and in accordance with these Terms. You shall not:
Subscription fees are billed in advance according to the plan and billing cycle you select. Prices are subject to change with reasonable notice. All fees are quoted in South African Rand (ZAR) unless otherwise specified. We reserve the right to suspend access for overdue payments after providing written notice and a reasonable cure period.
The Services and all associated content, features, and functionality, including but not limited to software, text, graphics, logos, and design, are owned by CloudPrime and protected by copyright, trademark, and other intellectual property laws. Your use of the Services does not transfer any ownership rights to you. You retain all rights to the data you input into the Services (your practice data, client information, and documents).
Your use of the Services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal information. By using the Services, you consent to the data practices described in the Privacy Policy. We comply with the Protection of Personal Information Act (POPIA) and applicable data protection regulations.
LexPrime OS includes AI-powered features that assist with document drafting, legal research, and analysis. These features are provided as productivity tools and do not constitute legal advice. All AI-generated content must be reviewed by a qualified legal professional before use. CloudPrime makes no warranties regarding the accuracy, completeness, or suitability of AI-generated outputs, and users assume full responsibility for any documents or advice produced using these features.
We strive to provide reliable and continuous access to our Services but do not guarantee uninterrupted availability. We may experience downtime for maintenance, upgrades, or circumstances beyond our control. We will provide reasonable notice of scheduled maintenance. We shall not be liable for any loss or damage arising from temporary unavailability of the Services.
To the maximum extent permitted by law, CloudPrime shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from or related to your use of or inability to use the Services. Our total liability for any claim shall not exceed the fees paid by you to CloudPrime during the twelve months preceding the claim.
You agree to indemnify, defend, and hold harmless CloudPrime, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the Services, your violation of these Terms, or your violation of any rights of a third party.
You may terminate your subscription at any time by providing written notice. We reserve the right to suspend or terminate your access for material breach of these Terms, non-payment, or any other reason at our discretion with reasonable notice. Upon termination, your right to use the Services ceases immediately. Provisions that by their nature should survive termination will remain in effect.
These Terms are governed by the laws of the Republic of South Africa. Any disputes arising from these Terms or the Services shall be resolved in the courts of Johannesburg, South Africa. You agree to submit to the exclusive jurisdiction of these courts.
For questions about these Terms, please contact us: