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Cookie Policy

How we use cookies and similar tracking technologies

Last updated: 1 May 2026

This Cookie Policy explains how CloudPrime (Pty) Ltd ("CloudPrime," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at lexprime.co.za and when you use LexPrime OS. This policy should be read alongside our Privacy Policy, which provides more general information about how we handle personal data.

What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and supply information to the website owners. Cookies can be first-party (set by us) or third-party (set by our service providers).

How We Use Cookies

We use cookies for the following purposes:

Essential Cookies (Required)

These cookies are necessary for the basic functioning of our website and Services. They enable core features such as user authentication, security, session management, and page navigation. Essential cookies cannot be disabled as the Services would not function properly without them.

  • Session cookies: Maintain your logged-in state while using LexPrime OS
  • CSRF tokens: Protect against cross-site request forgery attacks
  • Preference cookies: Remember your display and accessibility settings

Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting information about pages visited, time spent on pages, and navigation patterns. This data is used to improve our website and Services. All analytics data is anonymised and aggregated.

  • _ga / _ga_* — Google Analytics cookies for website usage statistics
  • _gid — Google Analytics cookie to distinguish users

Functional Cookies (Optional)

These cookies enable enhanced functionality and personalisation, such as remembering your language preference, theme selection (light/dark mode), and recently viewed pages. These cookies improve your experience but are not strictly essential.

Third-Party Cookies

Our website may include content and integrations from third-party services that set their own cookies. These include:

  • Google Analytics: Web analytics service to understand website usage patterns
  • Google Fonts: May set cookies for font loading and performance optimisation

We do not control these third-party cookies and recommend that you review the privacy policies of these providers for more information about their cookie practices.

Managing Your Cookie Preferences

You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences through the following methods:

  • Browser Settings: Most browsers allow you to block or delete cookies through their settings. Please note that blocking essential cookies may affect the functionality of our Services.
  • Opt-Out Links: For Google Analytics, you can opt out by installing the Google Analytics opt-out browser add-on available at tools.google.com/dlpage/gaoptout

Cookies in LexPrime OS Application

When using the LexPrime OS application (the practice management platform), we use a minimal number of essential cookies to maintain your authenticated session and ensure application security. We do not use marketing or advertising tracking cookies within the application itself.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our data practices. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about our use of cookies, please contact us: